Skip to content
Platform · Guest app

Everything about the stay in one place.

Access code, Wi-Fi, house rules, tips for the area: the guest finds it all in one view instead of asking three times — and you maintain it once.

Guest app, overview: stay, host and booking number
  • One link, four areas: overview, extras, chat and nearby
  • No app store, no account, no password — the guest opens it in a browser
  • You maintain the details per property, every guest sees the current version
Claim your spot on the waitlist

Free, no credit card, unsubscribe anytime.

Early check-in from 11 am

If nobody leaves before you, you can get in four hours earlier.

€ 25.00one-off

Please book 24 hours ahead

Book
Extras

This is what an offer looks like to the guest

This is the card the guest sees in the app: price, condition and deadline at a glance. One tap on “Book” and the request lands in your inbox.

  • Price, condition and deadline sit on the card, not in a conversation
  • You decide what is offered — per property, changeable at any time
  • It gets booked when the guest thinks of it, not when you have time
Could we move into the flat a bit earlier, say around 1 pm?
1:38 am · Read
Automatic reply
Check-in is from 3 pm. Whether it can be earlier depends on who leaves before you — I have asked Marlene and will come back as soon as I know.
1:38 am
Marlene
Nobody leaves before you, so that works. It is open from 1 pm — I will drop you a line in the morning.
2:41 am
Chat

An answer right away, and you stay the sender

Whatever sits in the property knowledge, REPLAI answers on the spot. Whatever needs a decision comes to you — the guest sees both in the same thread.

  • Automatic replies are marked as automatic
  • You decide what is never answered automatically
  • No channel switch: the question stays where the guest asked it

30 m from the flat

Karmelitermarkt

4.6 ★ · Market · €€ · 30 m

Two minutes on foot. Saturday morning is the moment — cheese, bread, vegetables, and a coffee in between.

MarketBreakfastCoffee
Nearby

The flat, and what sits around it

The dark pin is the flat, everything else is one of your tips. Every place with its distance, its kind and a line from you — here the market that starts 30 metres on.

  • Hand-picked: what is in there is what you recommend yourself
  • Walking time, opening hours and the kind of place come with it
  • Filterable by food, activities and rating

From the guest's side

The door code is the most common reason anyone writes.

Not because the question is hard, but because the answer sits in a booking thread from three weeks ago. One link per stay puts it where the guest is standing: at the door, phone in hand.

Guest app

What's inside

Overview: the stay at a glance

The page the guest opens first. Property, arrival, departure, booking number and who the host is — so they know they are in the right place.

  • Arrival and departure times with dates, not buried in a booking thread
  • Booking number to copy, for queries with the platform
  • Room details and the host with a photo — someone answers, not something

Extras: book on top without asking

Early check-in, late check-out, a cot. The guest sees the price and the condition and taps to book, instead of messaging you in the evening.

  • Price and lead time sit on the offer, not in the small print
  • Grouped by occasion: arrival and departure, comfort
  • Everything from the host, paid to the host — nothing through third parties

Chat: keep asking without switching apps

Whatever is not in the guest app, the guest asks right there. The question lands in your inbox like any other message.

  • Reply in the guest's language, with a translate button next to it
  • Automatic replies are marked as such
  • No change of channel, no second sign-in

Nearby: your tips, not some generic map

The bakery that is actually good and the path that works in the rain — on a map, with a line from you about each one.

  • Hand-picked, none of it paid for
  • Sorted by distance, filterable by food, activities and rating
  • Walking time and opening hours sit with the place
Planned

Next up: the door

The access code is in the app. Right now we are connecting smart locks so the code becomes a tap.

  • The goal: arrival, access, questions and extras in one link
  • Which locks come first will be decided with the beta
  • What we are building is stated openly under “Our path”

What is inside the link.

One link per stay. The guest taps it and is in — no download, no account, no password. Their property, their dates and their booking number are at the top, so they can see at a glance that they are in the right place.

How the guest gets in

The link

You send it, the guest taps it. No app store, no sign-up, no password to forget.

In the browser

It opens like a web page, on any phone. Nothing to install, nothing to update.

On the home screen

Anyone who wants to can put the link there — then the app is one tap away, still without an app store.

Their booking

Property, dates and booking number are at the top. Two bookings, two links, no mix-ups.

On site

Arrival

Address, door code, floor, parking — everything that matters on arrival.

Wi-Fi

Name and password to tap, not to type out.

House rules

Stored once, in the guest's language.

Appliances

Heating, stove, washing machine. The questions repeat.

Around it

Nearby

What you recommend yourself, with walking time and a line about it — not a list of map results.

Extras

Early check-in, late check-out, a cot: price included, booked with a tap.

Chat

The direct line to you — it lands in your inbox.

The link expires with the stay. What the guest sees depends on whether they are arriving, staying or leaving.

Talking to the guest

No. The guest app is a web page the guest opens through a link — no app store, no account.

Everything about the stay: arrival and access, Wi-Fi, house rules, departure and your local recommendations, stored per property.

No, it takes pressure off. What it answers gets asked less often; what is still asked, REPLAI answers from the same knowledge.

Your question wasn't here?See all questions

Get your spot in the beta.

Claim your spot on the waitlist

Free, no credit card, unsubscribe anytime.